ITSS 210 IT Essentials: IT Support Specialist Capstone
The capstone course offers a comprehensive exploration of IT support roles in today's global work environments. The course concludes with real-world technical projects, allowing students to apply their skills to real-world challenges, prepare for success in the professional IT environment, and gain insight into the IT career landscape. Through these learning activities, students will apply the following durable skills to provide excellent customer service - problem-solving, collaboration, reliability, confidence, and social awareness. Students will prepare for the CompTIA A+ certification exam by reviewing exam objectives, practicing with mock exams, and sitting for the official exams.
Credits
5
Corequisite
None