ITSS 200 IT Essentials: Operating System Support & Cybersecurity
This course covers essential skills needed for troubleshooting Microsoft Windows, Apple macOS and Linux OS, implementing cybersecurity strategies. Through lab activities, students learn Windows troubleshooting, malware detection and mitigation. Additionally, the course covers scripting fundamentals and introduces AI concepts, tools, business applications, and ethical considerations. Students will continue to develop the following durable skills to provide excellent customer service - problem-solving, collaboration, reliability, confidence, and social awareness.
Credits
5
Corequisite
None