HSM 530 Professional Communication in Human Services

This course introduces students to the techniques of effective communication in human services. Students explore oral and written communication skills to make connections with others and provide a means of accomplishing organizational goals. Students discuss strategies for improving communication and resolving conflicts, facilitating both internal and external communication to enhance information exchange. Students also explore the key aspects of persuading others and advocating with elected or appointed officials, donors or potential donors, and community members. Pre-requisite(s): HSM 500; or permission of the Program Chair or designate. Co-requisite(s): None. 3 semester hours