LTC 580 Resident Services Management and Quality Care

This course examines the specific differences among the different types of long-term residences, their purposes, and needs. Students discuss the expected collaboration and integration of long-term care residence services for a fulfilling residential experience, ethical issues associated with the delivery of long-term care residency services, differences between quality assurance (QA) and continuous quality improvement (CQI) programs in long-term care facilities, and strategies for meeting quality expectations in the delivery of residence services. Students further explore the methods for assessment and comparison of outcomes-based and process-based measures and the criteria for designing and evaluating long-term care systems for the future. Pre-requisite(s): LTC 550. Co-requisite(s): None. 3 semester hours