COM 306 Organizational Communication and Conflict Management

In this course, students explore and analyze organizational communication theory and the processes that drive cooperation and contribute to the success of a contemporary organization. They examine what makes communication effective, how conflict arises, how to manage conflict productively, and how to use communication in effective negotiations. They further discuss the role of social media and technology in organizational communication. Students also assess the role of the individual in the organization and issues of diversity, emotions, and work-family balance that have influence on organizational culture. Pre-requisite(s): COM 104 and COM 105; or permission of Program Chair or designate. Co-requisite(s): None. 5 quarter hours